Having 100+ skylines in 15 different product styles creates over 1500+ items we have the potential to create. In order to limit waste, some products are Made to Order, which means the fabric is not in stock at the Anne Cate studio and your product is ordered/sewn specifically for you.

Our fabric is custom-printed weekly at a fabric printer in Virigina. As soon as the fabric is shipped and received at our studio, the Anne Cate team cuts the fabric, then sews the product custom for you! This takes about 10-14 days. You will be notified before you add your product to your cart if your item is made to order. You will also be notified at checkout.

If you are in need of a item that is made-to-order sooner, contact us 

Email: info@annecate.com

Phone: 440-954-1742

Studio (curbside pickup only): 10307 Detroit Avenue, Suite 101, Cleveland, OH 44102

Yes - and we are proud of it.

Every purse and pillow is created by hand in our manufacturing studio based in Cleveland, OH. Quality and community are important to this business. Every order is sewn, processed, and packaged by hand.

Our fabric is printed with Solid Stone, a fabric printer in Virginia, USA. This printer provides wonderful fabric that is printed, then cut and sewn by the Anne Cate team.

Our canvas material is printed with a process called dye-sublimation. In this process, a heat press is used to transfer the image from printed paper onto fabric. This method uses water-based ink.  

Our vegan leather material is printed with a UV printer. In this process, a UV light is used to cure the inks to the material.

Once printed by the bolt, the fabric is shipped from Virginia to Cleveland, where the Anne Cate team cuts, sews, and fulfills your products!

We currently offer free shipping once your cart has any subtotal over $99.00.

If you apply a discount, this may reduce your subtotal to the point where you are disqualified from free shipping. **Please note that free shipping does not apply to the following areas: Canada, Europe, Pacific Non-Contiguous United States **

Please contact us right away at info@annecate.com. We will be sure to resolve the problem as soon as possible. 

Our space is not a retail space; only manufacturing and office! We welcome customers to shop our products at one of our local retailers. Although we are not a retail space, curbside pickup is available at our office space in Cleveland. Curbside pickup can be selected at checkout.

Orders are processed within 1-3 business days, but most orders ship out within 24 hours.

Some products are Made to Order, which means the fabric is not in stock at the Anne Cate studio and it will be ordered/sewn specifically for you. As soon as the fabric is received, the Anne Cate team will sew the product up at our studio in Cleveland, OH! This takes up to 10-14 days.

If one or more of your items in your order are made to order, the entire order will not ship until the custom products are sewn. Questions about your order? Contact us.

We work hard to process orders within 1-2 business days of order placement (with the exception of custom orders). You will be emailed when your order has shipped.

Below are the shipping estimates (at checkout, you will be prompted to select the best option for arrival):
USPS First Class: 2-5 business days
USPS Priority Mail: 1-2 business days
USPS Priority Mail Express: 1 business day

Yes! International shipping costs will be calculated at checkout.

All products are shipped from our studio in Cleveland, Ohio.

We gladly accept returns and cancelations.
Contact us within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 24 hours of purchase
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. 

We are always excited to stock our product in other businesses around the country. Although the entire skyline collection (all 100+ skylines in every product style) is only available online, feel free to check out select products at these wonderful retailers.

Yes! If you are interested in selling any of our products in your store, please fill out this form and we'll get back to you within 12 hours.

We are also on Faire!

Each and every skyline has been designed by owner, Anne Johnson and are copyrighted to Anne Cate, LLC. We have invested significant time into designing each skyline by hand to ensure they are as depictive and unique as possible.

We can and are happy to design custom skylines (if you can't find yours here) when timing permits for no extra cost. Please contact us if you would like to inquire about your skyline! Custom orders take about 2 weeks to complete.

Our canvas products - YES! For best results, wash the product with a phosphate free detergent in cool water on gentle or delicate. Some fading MAY occur. Front loading washers contribute to color loss due to the increased tumbling action. Fading can be minimized through gentle wash cycles or hand washing. Stain removers can be used to eliminate stains. Do not bleach. Tumble dry on low. 

Our Vegan Leather products are wipe-clean only.

Read our terms and conditions here.

More Questions? Contact Us.

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